General information on shipping and delivery conditions

Orders will no longer be delivered to home addresses. Instead, all orders will be fulfilled exclusively via collection from a regional specialist retailer. No shipping costs apply.

Pick online & buy local combines the convenience of digital product selection with personal service from a specialist retailer: you can browse and select items online at your leisure, add them to your basket and reserve them for collection. The local retailer prepares your order and can, if required, check that components are compatible with one another – particularly important for advice-intensive camping equipment. This helps prevent incorrect purchases and reduces returns as well as unnecessary transport. The retailer will notify you by email when your order is ready for collection, usually within 3 to 5 working days.

KEY FACTS:

• No shipping costs
• Collection within 3 – 5 working days
• Payment on collection in store

Payment is made in the shop. This keeps things flexible: if an item does not fit or meet expectations at collection, you do not have to buy it. At the same time, expert advice is available – for example on installation, compatibility or suitable alternatives. The result is a shopping experience that combines online convenience with the reassurance and expertise of local specialist retail.